Penny Policy Update

Following the U.S. Mint's decision to halt production of the penny in 2025, Coffee County Bank (CCB) and Coffee Bank & Trust (CB&T) have created the following frequently-asked-questions (FAQs) to help you navigate anticipated penny shortages in the short-term, as well as the penny's eventual removal from the nation's cash supply going forward.
 
NOTE: because pennies are most often used to create exact change in cash transactions, many digital payment methods will be unaffected.
 
However, in cases where pennies would be required to complete a transaction, Coffee County Bank, effective Dec. 2025, has implemented alternative methods for settling penny-denominated amounts in cash transactions. 
 
Please review the following FAQs and as always, feel free to contact our team with additional questions.
 
Penny supply and transaction FAQs:

CCB/CB&T customers:

  • making a deposit or taking receipt of a direct deposit into a CCB/CB&T checking or savings account - unaffected
  • taking receipt of an ACH transaction into a CCB/CB&T checking or savings account - unaffected
CCB/CB&T customers cashing a check at any CCB/CB&T location may either:
 
  • Choose to deposit odd penny amounts into their CCB/CB&T checking or savings account
  • Choose to apply odd penny amounts toward a loan held at CCB/CB&T
  • Choose to withdraw odd penny amounts from their CCB/CB&T checking or savings account, to the nearest $.05
PLEASE NOTE: CCB/CB&T reserve the right to round totals down to the nearest $.05 on any check cashing transaction initiated at any CCB/CB&T location by consumers with no existing and/or current banking relationship to CCB/CB&T.
CCB/CB&T customers withdrawing cash at any CCB/CB&T location may not be affected as long as penny supplies are available.
 
If penny supplies do not support withdrawal requests, CCB/CB&T customers may either:
 
  • Choose to round up and withdraw odd penny amounts from their CCB/CB&T checking or savings account, to the nearest $.05
  • Choose to round cash total up to the nearest $.05, with CCB/CB&T paying the difference
Effective Dec. 2025, CCB/CB&T reserve the right to deny any request for the purchase of pennies at any CCB/CB&T location, in the interest of maintaining adequate inventory to service our customers' needs. 
CCB/CB&T customers making payment on a loan held at CCB/CB&T may see no change in the way amounts are handled. 
 
Payments made digitally from a CCB/CB&T account toward a loan held by CCB/CB&T loan via automatic payment; ACH; or direct deposit will not be affected.
 
Cash or check payments made by a CCB/CB&T accountholder toward a loan held by CCB/CB&T may:
 
  • Choose to withdraw odd penny amounts from their CCB/CB&T checking or savings account, to the nearest $.05, and apply toward the loan
  • Choose to round payment total up to the nearest $.05, with CCB/CB&T paying the difference
PLEASE NOTE: CCB/CB&T may round totals up to the nearest $.05 on any cash or check loan payment initiated at any CCB/CB&T location by customers with no CCB/CB&T checking or savings account.






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